James P.

Handled customer accounts related to parts and accessory sales, ensuring the attainment of wholesale and retail sales targets. Regularly provided updates on sales performance to clients. Acted as the main point of contact for inquiries regarding parts ordering, pricing, and availability. Facilitated purchase order processing through SAP ERP and coordinated fulfillment via the Warehouse Management System (WMS). Demonstrated knowledge in parts and accessory identification using relevant tools. Responsible for preparing delivery receipts and processing sales invoices. Analyzed sales performance and demand trends to aid sales strategies. Maintained communication with suppliers, internal supply chain teams, and dealerships to guarantee parts availability and prompt delivery. Addressed customer satisfaction by ensuring accurate processing of orders and timely resolutions of issues. Evaluated customer claims and warranty requests for parts and accessories.

Conducted daily warehouse operations that included receiving, picking, packing, and releasing finished goods. Managed the classification and storage of products based on size and operational efficiency. Investigated inconsistencies between physical inventory counts and system records. Coordinated both inbound and outbound shipments, ensuring all documentation was accurate.

Managed daily warehouse operations and collaborated with third-party logistics partners for effective handling of automotive parts. Oversaw inventory management tasks including stock taking, cycle counting, and location management to uphold inventory accuracy. Processed parts requirements from selection to issuance for customers. Communicated daily with customers regarding parts order updates and requirements. Compiled warehouse performance and inventory reports for management. Supervised warehouse staff, ensuring adherence to operational and safety standards. Coordinated with suppliers, logistics teams, and internal departments to facilitate smooth distribution of parts. Certified in operating forklift, reach truck, pallet truck, and other warehouse equipment.