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James A. — Mid-Level IT Technical Support Specialist from Philippines

James A.

Mid-Level IT Technical Support Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

James Andrew K. is an IT professional with experience in academic and financial industries in the Philippines. Currently serving as IT Supervisor at Hua Siong College of Iloilo since February 2025, he manages department operations, oversees IT staff recruitment and training, and ensures the security of data, network access, and backup systems. Previously, he provided Technical Support at the same institution, focusing on remote desktop service and hardware troubleshooting for teachers and staff. James also worked as a Special Case Auditor at Lifebank A Rural Bank, conducting detailed data examination and auditing accounting records and financial systems. Earlier, as a Data Encoder at Ideal Vision Center, he handled patient records and inventory management. He earned a Bachelor of Science in Information Technology from Central Philippine University.

Experience

  • IT Supervisor

    Hua Siong College of Iloilo · 2025 — Present
    Overseeing the IT department, which includes responsibilities such as hiring, training, and evaluating IT staff. Ensuring data security, network access, and backup systems are maintained. Identifying issues and implementing timely strategic solutions.

  • Technical Support

    Hua Siong College of Iloilo · 2021 — 2025
    Providing Remote Desktop Service and hardware troubleshooting. Delivering assistance to teachers and staff within the academic institution.

  • Special Case Auditor

    Lifebank A Rural Bank · 2020 — 2021
    Ensuring the legitimacy and reliability of all data and records. Conducting detailed examinations of accounting records, internal controls, and financial systems. Assisting senior management with various duties and tasks to improve the bank's operations.

  • Data Encoder

    Ideal Vision Center · 2016 — 2020
    Managing patient records efficiently for future reference. Handling inventory in and out.

Skills & Expertise

IT and NetworkingPersonal AssistantTech SupportCustomer Service and Admin Support

Education

  • Bachelor of Science In Information Technology
    Central Philippine University · — — 2016

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