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Jameson S. — Mid-Level E-commerce Technical Advisor from Philippines

Jameson S.

Mid-Level E-commerce Technical Advisor

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jameson D. has developed a diverse and robust professional background spanning multiple industries, including education, broadcasting, and customer service. He began his career as a Child Development Worker Volunteer in Bukidnon and transitioned into roles such as a Disc Jockey and Radio Announcer at Sunrise News FM. His skills in organization and leadership were honed through roles such as pageant organizer and event coordinator. In the tech industry, Jameson has effectively utilized his IT skills, managing tasks that involve Microsoft Office programs and design software like Photoshop. In the BPO sector, he advanced to a Technical Advisor II - SME for Ecommerce at Concentrix, where he demonstrated expertise in Samsung brand support across various communication channels. His academic background from Bukidnon State University complements his practical experiences, underscoring a commitment to continuous learning and adaptation in fast-paced environments.

Experience

  • Technical Advisor II

    Concentrix · 2018 — 2025
    Served as a Subject Matter Expert (SME) in eCommerce for Samsung, managing both inbound and outbound emails.
  • Child Development Worker Volunteer (MTB)

    Poblacion Sumilao Bukidnon · 2014 — 2018
    Engaged in various child development activities and programs.
  • Disc Jockey/Radio Announcer

    Bandera News FM, now Sunrise News FM · 2016 — 2018
    Hosted radio programs and engaged the audience as a DJ.
  • Child Development Worker Volunteer (MTB-MLE)

    Kisolon Sumilao Bukidnon · 2016 — 2018
    Assisted in child development initiatives and educational programs.
  • Secretary

    XGF Marine Products Trading · 2018 — Present
    Managed administrative tasks and provided clerical support.
  • Avon Dealer

    Company not specified · 2017 — Present
    Managed sales and customer interactions as an Avon dealer.
  • Barangay Representation Team member

    KALAHI CIDDS NCDDP Poblacion Sumilao Bukidnon · 2015 — Present
    Participated as a member of the team focusing on community representation.
  • Alternative Learning Center teacher-volunteer

    Kisolon Sumilao Bukidnon
    Provided educational support and teaching assistance as a volunteer.
  • Cashier

    ZOE’s Cellshoppe and Motorparts
    Handled cash transactions and assisted customers at the retail location.
  • Call Center Agent

    SpiCRM- INSPIRO
    Supported customers via phone as a call center agent.
  • Call Center Agent

    HKT Teleservices
    Handled customer inquiries and support in the call center environment.
  • BPO - Concentrix

    Ubereats Chat support NON-VOICE
    Provided non-voice chat support for UberEats customers.
  • BPO - Concentrix

    Grand Hyatt Bookkeeper - Outbound Email
    Managed bookkeeping tasks and handled outbound email responses.
  • Technical Advisor I NON VOICE chat Support

    Samsung brand
    Delivered non-voice support and technical assistance for Samsung products.

Skills & Expertise

Education

  • College
    Bukidnon State University · 2011 — 2015
  • High School
    Sumilao National High School · 2010 — 2011
  • Elementary
    Sumilao Elementary School · 2006 — 2007

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