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JANDOG H. — Junior Customer Service Representative from Philippines

JANDOG H.

Junior Customer Service Representative

Philippines 2-3 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Harold J. has cultivated a diverse skill set across various industries, beginning his career as a Plumber Helper at Abellana National School, where he assisted in blueprint outlining and installation of drainage systems. Transitioning to a creative role, he worked on jewelry production at Southwestern University PHINMA, focusing on design and material efficiency. Later, Harold expanded his expertise in customer relations at Teleperformance Philippines, initially as an Outbound Customer Service Representative, addressing customer queries and technical issues, and was swiftly promoted to a role in email support, demonstrating his proficiency in troubleshooting and achieving target quotas. Currently pursuing a Bachelor of Arts in English Language, Harold seeks to leverage his administrative, communication, and technical skills as a part-time virtual assistant. His education and professional experiences have honed his ability to navigate complex environments and deliver effective solutions.

Experience

  • Email Support

    Teleperformance Philippines, Inc. · 2021 — 2024
    Responded to customer inquiries via email, provided troubleshooting assistance through calls, and contacted customers for missing product information while achieving email quotas.
  • Outbound Customer Service Representative

    Teleperformance Philippines, Inc. · 2021 — 2021
    Engaged with customers to troubleshoot products, promote sales, and address queries regarding the products offered.
  • Product producer

    Southwestern University PHINMA (Senior High School) · 2019 — 2020
    Produced anklets, bracelets, and earrings while ideating their designs and efficiently utilizing all remaining materials for production.
  • Plumber helper/Apprentice plumber

    Abellana National School (Junior High School) · 2017 — 2018
    Assisted in outlining the blueprint, connecting school drainage with the guidance of a teacher, and drilling concrete walls.

Skills & Expertise

Education

  • Bachelor of Arts in English Language - English Language Across the Profession
    Cebu Technological University · 2025 — Present

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