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Jane R. — Senior Online Education Administrative Assistant from Philippines

Jane R.

Senior Online Education Administrative Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jane R. is an Administrative Virtual Assistant with over seven years of remote experience supporting international clients in the online education and customer service sectors. At Educam Manila Corp. and in freelance roles, she managed structured virtual class schedules, handled calendar coordination, and maintained precise documentation of student progress for diverse learners. Her tenure at Teleperformance Philippines as a Technical Support Representative involved resolving technical issues, tracking customer interactions, and ensuring client satisfaction. Jane R.’s expertise includes client communication, calendar scheduling, and administrative coordination, utilizing tools such as Google Workspace, Microsoft Office, Notion, and basic CRM systems to streamline operations and ensure accurate data management.

Experience

  • Online ESL Teacher

    Educam Manila Corp. · 2024 — Present
    Oversees structured schedules, manages bookings, and delivers virtual classes for international clients while maintaining student progress records and fostering professional client communication.
  • Online ESL Teacher

    Freelance · 2021 — 2024
    Coordinates scheduling and class modifications for international learners and keeps detailed documentation while ensuring regular updates to clients regarding student performance.
  • Technical Support Representative

    Teleperformance Philippines · 2018 — 2019
    Resolves technical issues by offering step-by-step support, recording customer interactions, and upholding high standards of customer satisfaction.

Skills & Expertise

Education

  • Bachelor in Secondary Education- English
    Trinidad Municipal College · 2014 — 2018

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