JANELYN O.
Mid-Level Retail Store Manager
Open to offersNew to PlatformAbout
Janelyn O. is a results-oriented store head with extensive experience overseeing store operations. With a proven track record at 3F Company & All Win Shoppers, she optimized stock levels, managed staff schedules, and cultivated a high standard of customer service across Davao City and Bukidnon. Her proficiency in sales analysis and budget control consistently met financial targets, demonstrating strong leadership in the retail sector. In her earlier role as a housekeeping cleaner at Maharah Human Resources Company in Saudi Arabia, Janelyn ensured exceptional hygiene standards by managing cleaning routines effectively. Additionally, her background as a cashier, service crew, and office clerk involved key tasks such as cash handling, customer service, and administrative support, underpinning her diverse skill set in managing both financial transactions and operational tasks. Her services effectively enhanced customer satisfaction and operational efficiency in each role she undertook.
Experience
HOUSEKEEPING CLEANER
MAHARAH HUMAN RESOURCES COMPANY · 2024 — 2026Managed the cleaning, dusting, and vacuuming of assigned rooms to uphold high hygiene standards. Ensured client and management satisfaction through thorough room cleaning. Used vacuums, mops, and suitable cleaning agents to maintain floor cleanliness.STORE HEAD
3F COMPANY & ALL WIN SHOPPERS · 2015 — 2024Oversaw store operations on a daily basis, optimizing stock levels and coordinating staff schedules while maintaining exceptional customer service. Controlled the store budget and managed expenses to consistently meet financial goals. Addressed customer complaints to improve satisfaction and loyalty, while implementing effective stock storage practices.PERSON IN CHARGE
3F FORTUNE SHOPPERS CORP · 2013 — 2015Effectively handled customer complaints, providing quick resolutions to ensure satisfaction. Managed customer service operations, addressing issues promptly to maintain high satisfaction levels. Monitored and evaluated staff performance, developing improvement plans, and negotiated contracts with suppliers to secure favorable terms.OFFICE CLERK
QBC BEST QUALITY · 2012 — 2013Conducted photocopying, file updates, and fax communications to support staff activities. Organized hardcopy files for efficient retrieval and handled confidential documents in compliance with data protection protocols.CASH CUSTODIAN
8 FORTUNE FASHION MKTG · 2012 — 2012Processed cash transactions and issued receipts to ensure financial integrity. Verified cash amounts at the beginning and end of each day to comply with security protocols. Prepared daily cash reports and maintained detailed records for compliance purposes, monitoring cash levels and training new staff on cash handling.CASHIER
JIAU FRIENDLY SHOPPERS CORP. · 2012 — 2012Managed financial transactions through cash, credit card, and vouchers to maintain accuracy in the financial records. Processed payments in various forms while ensuring efficient transaction completion and enhancing customer trust.SERVICE CREW
JOLLIBEE FOODS CORPORATION (JFC) · 2010 — 2011Delivered excellent customer service by addressing guest needs and smiling when interacting with them. Took food orders and promoted meal deals and add-ons while welcoming customers warmly upon entry.
Skills & Expertise
Education
- Undergraduate IT Related Computer ScienceCentral Mindanao College (CMC) · — — 2008
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