Janice A.
Mid-Level Human Resource Information Systems Specialist
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EnglishTagalog
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About
Janice A. is an accomplished human resources and information systems professional with extensive experience in government, corporate, and consultancy settings. As a Human Resource Specialist II at the Civil Service Commission, she has managed policy drafting, HRIS administration, and learning and development initiatives for public sector employees. Previously, at the Development Academy of the Philippines, she played a key role in the enhancement of HR management and payroll systems, focusing on system analysis, process optimization, and stakeholder coordination. Her tenure at local government and national agencies such as the Department of Budget and Management further strengthened her capabilities in policy development, government data analysis, and conducting research for organizational and staffing standards. Janice’s training includes data analytics, cybersecurity, project management, and Excel macros automation, supporting her hands-on approach to technology-driven HR solutions within diverse industries, including public administration, finance, insurance, and customer service.
Experience
Information System Analyst II
Development Academy of the Philippines · 2020 — 2022Assessed the existing Human Resource Information System and created an enhancement plan. Drafted policy documents and memorandums. Conducted research to collect necessary data for system improvements and collaborated with various offices to streamline processes. Evaluated the optimal software configuration for Human Resource Management and Payroll Management systems while documenting business requirements and information flows.Human Resource Specialist II
Civil Service Commission · 2020 — PresentComposes policies, proposals, and training plans along with other types of communication. Manages Course Administration for multiple Learning and Development topics. Coordinates scholarships for eligible employees and processes Study and BAR Leave as well as Academic Excellence Incentives. Works with data to produce relevant information and adheres to the standards established by the Commission. Provides solutions to complex problems that require detailed analysis or creative approaches. Recognizes personal strengths and seeks guidance for improvement. Communicates messages effectively, catering to specific audience needs. Edits and customizes communication materials for clarity. Contributes innovative ideas and solutions and designs implementation plans focused on specific areas of expertise involving team collaboration.Consultant / Virtual Assistant
Freelance · 2017 — 2020Addressed client needs regarding their Amazon stores. Created marketing reports while planning and optimizing online advertising campaign effectiveness. Generated sales reports, targeted specific audiences, and maximized return on investment across various paid marketing platforms. Executed additional tasks as required by clients.Human Resource Management Officer II
Local Government of San Mateo · 2018 — 2019Functioned as the Deputy HR Officer in the absence of the Officer-in-Charge. Acted as the liaison between employees and management, verifying payroll accuracy and documenting other related documents prior to their release. Addressed urgent issues as they emerged and updated existing policies while revising new ones to be implemented. Drafted HR Prime Manuals for the agency and led the HR System Automation initiative. Also documented business requirements and flows, served as the Employee Relations Officer, and monitored staff performance and attendance.Budget Management Analyst / Project Development Officer IV
Department of Budget and Management · 2014 — 2017As Budget Management Analyst, produced class specifications and researched data required for developing standards and guidelines concerning organization, staffing, position classification, and compensation. Analyzed collected information and drafted circulars on related topics while processing queries from government offices. Managed the Government Manpower Information System and ensured coordination among agencies for system updates. As Project Development Officer IV, identified software configuration needs, documented business requirements, and conducted testing activities while taking part in user training.Consultant for the Comprehensive Human Resource Information System (CHRIS) Project
Development Academy of the Philippines for Department of Budget and Management · 2014 — 2014Evaluated software configuration needs for the Human Resource Management Systems and Payroll Management. Documented business requirements while developing test scripts and preparation of data conversion deliverables for projects. Supported full cycle testing activities and participated in the training of user groups while providing mentoring during project rollouts.Senior Analyst, ABS Benefits (Human Resources)
Accenture, Inc. · 2013 — 2013Oversaw quality assurance processes for maternity and sickness benefits along with other HR services. Reconciled data across various benefits and provided resolutions for issues, including first-level escalations from walk-ins and phone calls. Monitored the process compliance and attendance of the Benefits Team while conducting weekly assessments and audits to improve operational efficiency.HR Shared Services (Expatriate Services)
Procter & Gamble (P&G) International Operations SA-ROHQ · 2012 — 2013Ensured accurate and timely expatriate compensation payments while reviewing and optimizing business processes to enhance efficiency. Maintained correct employee master data and ensured compliance with company policies and tax legislation. Led various projects aimed at improving compensation services and maintained accurate controls for payment accuracy.Senior Executive, HR Operation (Compensation and Benefits)
Aegis Services Philippines, Inc. · 2006 — 2012Managed the administration of company and government-mandated benefits while ensuring compliance within specific vertical/accounts. Partnered with HR Consulting Services to address escalated compensation and benefits issues. Conducted focus groups and presentations on HR-related programs. Monitored performance appraisal submissions and ensured accurate documentation for audit purposes.
Skills & Expertise
Education
- B.S. Commerce Major in EconomicsUniversity of Santo Tomas · 1996 — 2000
- SecondarySt. Scholastica’s Academy · 1992 — 1996
- ElementarySt. Scholastica’s Academy · 1986 — 1992
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