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Janice P. — Junior Medical Virtual Assistant from United States

Janice P.

Junior Medical Virtual Assistant

United States 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Janice S. P. is a dedicated Medical Virtual Assistant with nearly 4 years of experience in providing high-level administrative support within the healthcare industry, particularly at WRS Health. With a strong focus on streamlining workflows, she has demonstrated proficiency in managing complex schedules and maintaining accurate patient information. Leveraging her skills in electronic health records (EHR) systems, she ensures effective handling of sensitive patient data. She has also excelled in roles such as medical billing and insurance verification, where she efficiently posted payments with Explanation of Benefits (EOB) and ensured accuracy in patient eligibility documentation. Janice holds a Bachelor's degree in Business Management from Siquijor State College and has honed her technical proficiency with tools like Google Workspace, Microsoft Office Suite, and various communication platforms, contributing to her capability of providing exceptional support and enhancing patient experiences.

Experience

  • Medical Virtual Assistant

    WRS Health · 2021 — 2025
    Engaged with various insurance providers to verify and document patient eligibility, coverage of benefits, and pre-authorizations. Created spreadsheets to keep accurate patient information and track daily appointments. Performed additional administrative duties as needed.
  • Medical Biller

    WRS Health · 2018 — 2021
    Entered payments from insurance companies and patients into the practice management system using Explanation of Benefits (EOB), Electronic Funds Transfer (EFT), and Electronic Remittance Advice (ERA). Handled the documentation of claim rejections and generated secondary claims. Completed other administrative tasks as assigned.
  • Office Assistant

    Siquijor State College
    Provided administrative and organizational support by managing office records and files, updating paperwork and databases, and creating various documents including correspondence and reports. Completed additional assigned tasks as required.

Skills & Expertise

Education

  • Bachelor of Science in Business General Management
    Siquijor State College