Janine A.
Mid-Level Healthcare Credentialing Specialist
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Janine A. is an experienced Credentialing Specialist specializing in the healthcare sector, with over three years overseeing comprehensive credentialing and recredentialing processes for clinicians at Olaro Group. She ensures compliance with facility, state, and federal requirements by managing license verification, coordinating background checks and drug screening, and preparing credentialing packets for submission to hospitals and networks. Janine has delivered skilled support in healthcare onboarding and maintained robust communication with clinicians, recruiters, and managers. Previous roles in immigration and corporate administration at firms including AIMS Immigration and Nickel Asia Corporation further developed her abilities in compliance documentation, database management, and cross-department coordination. She leverages advanced knowledge of Salesforce, CAQH maintenance, and tools like Bullhorn, Fieldglass, and Workday to support healthcare compliance and audit readiness.
Experience
Credentialing Specialist
OLARO GROUP formerly PHHI/Premier Healthcare Professionals · 2022 — 2026Oversaw the complete credentialing and recredentialing processes for clinicians, ensuring adherence to facility, state, and federal standards. Liaised with third-party vendors for background checks, drug screens, and health compliance documentation. Conducted outbound communications via calls, emails, and texts to travelers concerning compliance requirements at various facilities. Compiled and submitted credentialing packets to clients, hospitals, or networks within specified timelines. Addressed inquiries and provided progress updates on credentialing to clinicians, recruiters, and managers.Client Support Specialist
AIMS IMMIGRATION & RELOCATION SPECIALIST PTE. LTD · 2022 — 2022Evaluated client eligibility in VET ASSESS and managed updates to client case files and database trackers. Scheduled meetings with clients to clarify vital information and provided guidance regarding states open for their nominated occupation. Uploaded and submitted required documents via the client portal to facilitate the approval of applications for permanent residency.Front Desk Receptionist
Nickel Asia Corporation · 2020 — 2020Managed interactions with visitors and clients, addressing their issues and proposing suitable solutions. Documented job order reports using Excel for the engineering department. Handled incoming mail and sales invoices at the lobby, as instructed. Received work permits and gate passes from various floors, relaying information efficiently to NAC guards.Office Clerk
LUCERNE GROUP OF COMPANIES · 2019 — 2019Updated various permits, including BIR 2303, Sanitary Permit, Mayor's Permit, and Business Permit for mall tenants. Provided administrative support by entering, formatting, and printing information, while organizing tasks and managing phone calls. Verified that documentation was up-to-date across branches such as SM Megamall, Okada, and Ayala. Assisted the supervisor in communication with departments regarding memos and organized filing for mall tenants.
Skills & Expertise
Education
- BS in Foreign ServiceNew Era University · 2014 — 2019
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