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Janine E. — Managing Director from Philippines

Janine E.

Managing Director

Philippines Less than 1 year 1500 - 4000 USD per month
Actively lookingNew to Platform
Languages
EnglishTagalog
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About

Virtual Assistant | Hospitality, Events & Bookings Specialist | AI-Powered Efficiency


Overview:

With 10+ years of hands-on experience in hospitality, events, and entertainment — including reservations, guest services, and running daily operations for my own business — I help service-based businesses stay organized, responsive, and on top of their bookings.

I specialize in supporting:


  • Hotels, vacation rentals & hospitality businesses
  • Event planners, performers & entertainment companies
  • Busy entrepreneurs who need someone reliable handling the details

What I bring to your team:

✓ Calendar & booking management (Google Calendar, Sheets, Docs)

✓ Client communication — inquiries, confirmations, follow-ups

✓ Data entry & online research, with strong attention to accuracy

✓ Comfortable using AI tools (Claude) to draft emails, organize information, and work efficiently — so you get more done, faster

✓ Basic content support with Canva

I've worked in fast-paced, client-facing roles for over a decade, and I bring that same reliability and attention to detail to remote work. I'm responsive, organized, and genuinely good at making sure nothing falls through the cracks.

Let's chat about how I can help your business run more smoothly.

Experience

  • Data Curator

    VEEVA · 2025 — 2025
    Responsibilities: - Maintained and updated large datasets while ensuring accuracy and consistency. - Conducted data verification, quality checks, and information validation. - Organized and managed digital records and databases. - Researched and collected information from various sources. - Identified and corrected data discrepancies to maintain data integrity. - Worked independently in a remote environment while meeting productivity and quality targets. - Followed established procedures and guidelines to ensure accurate data management.

  • Managing Director

    Miranda Entertainment Co., Ltd · 2023 — Present
    Responsibilities: - Oversaw daily business operations and administrative processes. - Managed schedules, appointments, and business priorities to ensure efficient operations. - Coordinated communication with clients, suppliers, and business partners. - Maintained company records, documentation, and operational reports. - Handled customer inquiries and resolved issues in a professional manner. - Managed invoicing, quotations, and general administrative tasks. - Supervised projects and ensured deadlines and business objectives were met. - Organized workflows and implemented procedures to improve efficiency. - Supported business growth through relationship management and customer service.

  • Professional Singer

    Impiana Resor Samui · 2013 — 2020
    Responsibilities: - Performed at live events, private functions, and hospitality venues. - Coordinated schedules and bookings with clients and event organizers. - Managed communications with venue managers, agents, and customers. - Maintained professionalism while working in fast-paced environments. - Adapted to changing schedules and client requirements. - Built strong interpersonal and customer service skills through direct interaction with diverse audiences. - Managed time effectively while balancing multiple engagements and commitments.

  • Sales and Events Coordinator

    Sareeraya Villas a& Suites · 2012 — 2013
    Responsibilities: - Managed client inquiries and provided professional customer support through phone, email, and in-person communication. - Coordinated reservations, events, and accommodation arrangements for clients and partners. - Maintained communication with travel agents, corporate clients, and vendors. - Prepared proposals, contracts, reports, and other administrative documents. - Assisted with calendar management, scheduling meetings, and coordinating event timelines. - Supported sales initiatives through upselling and relationship management. - Maintained accurate records and updated customer information in company systems. - Ensured smooth coordination between departments to deliver excellent customer experiences.

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