Jann A.

Jann Angel M., a highly organized and detail-oriented professional, has cultivated valuable skills in both the healthcare and construction industries. With 6 months of experience as a Customer Service Representative and an Administrative Assistant, she adeptly managed customer communications and maintained accurate records in fast-paced environments. Her expertise in coordinating appointments and proficient use of Microsoft Office Suite are evident from her ability to support healthcare members with inquiries about insurance benefits and claims. Demonstrating strong communication and problem-solving skills, she efficiently resolved customer concerns and ensured positive experiences through various platforms including CRM systems and Facebook Messenger. Her Bachelor of Arts in Psychology, targeted for completion in 2026, complements her goal to transition into roles such as an Executive Assistant or Virtual Assistant, where her skills in time management and organizational tasks like calendar management and data entry will be further utilized.