Janna M.

Janna M. A. is a dedicated Hospitality Management student with practical experience in customer service, event coordination, and operational efficiency. She has been trained in hospitality administration, food and beverage operations, and front-office procedures. During her internship as a Hospitality Intern/Trainee on the M/V 2GO Masigla, she honed her skills in assisting passenger accommodations, delivering exceptional customer service across dining and public areas, and ensuring a pleasant travel experience. Janna collaborated with crew members to maintain safety, sanitation, and hospitality standards in high-volume transit operations. At the Coron Soleil Garden Resort, she further gained hands-on experience across resort departments, including Front Office, Food & Beverage, and Housekeeping. She is proficient in Microsoft Office Suite, POS Systems, and Opera PMS, which have equipped her to handle reservations and inquiries effectively. Janna is actively involved in extracurricular activities, participating in hospitality workshops and community outreach programs, enhancing her practical knowledge of the hospitality industry.