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Janssen S. from Philippines

Janssen S.

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

I am a motivated and detail-oriented Bachelor of Cooperative Management graduate with experience in customer service, administrative support, records management, documentation, communication, and organizational leadership. I have experience working in a professional customer service environment as well as supporting university organizations through administrative, marketing, public relations, and event coordination roles.

I am skilled in preparing documents and reports, maintaining records, coordinating with stakeholders, managing communications, creating content, and handling multiple tasks efficiently. My leadership experience has strengthened my ability to work independently, collaborate with teams, solve problems, and take responsibility for assigned tasks.


I am proficient in basic Microsoft Office and Google Workspace applications and am comfortable learning new tools and systems. I am adaptable, organized, dependable, and willing to learn. I am seeking opportunities where I can apply my skills in administrative support, customer service, virtual assistance, office operations, or related roles while continuing to develop professionally and contribute to the success of the organization.

Why hire me

Employers should hire me because I bring a combination of customer service experience, administrative skills, and leadership experience. I am organized, detail-oriented, adaptable, and capable of handling documentation, records, communication, and multiple responsibilities efficiently. My experience in customer service and university organizations has taught me how to communicate professionally, work with different people, meet deadlines, and solve problems. I am also a fast learner who is willing to learn new systems and take on new responsibilities. I may be an early-career professional, but I bring initiative, reliability, and a strong willingness to contribute and grow with the organization.

Experience

  • Secretary

    MMSU Advocates for Cultural Development · 2025 — 2026
    Maintained official records and organizational documentation, assisted in coordinating cultural programs and events, facilitated communication between stakeholders, and prepared administrative documents.
  • Marketing and Public Relations Officer

    MMSU Model United Nations · 2025 — 2026
    Managed social media accounts, developed digital engagement strategies, created promotional materials and announcements, and monitored audience interaction across platforms.
  • Circulation Manager (External)

    Salaysayen Publication · 2025 — 2026
    Oversaw external distribution of publication materials, coordinated with partner organizations, and managed schedules and communication records.
  • Customer Service Representative

    Alorica · 2026 — 2026
    Assisted customers by resolving inquiries and concerns. Delivered professional customer service while meeting company standards
  • Public Information Officer

    MMSU Advocates for Cultural Development · 2024 — 2025
    Managed media coverage, created content for social media and newsletters, and ensured accurate dissemination of information.
  • Member, Education and Training Committee

    Youth Network Producer Cooperative · 2024 — 2025
    Assisted in organizing membership seminars, prepared training materials, and coordinated participant communication.
  • President

    Cultural Guild of CBEA · 2023 — 2024
    Led the planning and execution of cultural programs, managed project timelines, delegated responsibilities, and oversaw organizational documentation.
  • Volunteer

    MMSU University Student Council · 2022 — 2023
    Supported university events and logistics, assisted with event coordination and documentation.
  • Member, Education and Training Committee

    Laboratory Cooperative · 2022 — 2023
    Assisted in training seminars, coordinated participant activities, and prepared educational materials.
  • Volunteer

    Agimat Agila of CBEA · 2022 — 2023
    Supported outreach activities, assisted in event planning, and contributed to student engagement programs.

Skills & Expertise

File ManagementCall CenterEmail ManagementVirtual AssistantCustomer Service RepresentativeSocial Media Management

Education

  • Bachelor of Cooperative Management
    MMSU · 2022 — 2025

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