Jarine W.
Senior Office and Operations Manager
Open to offersNew to PlatformPortfolios
About
Jarine Wesseloo is an accomplished Office and Operations Manager with over 20 years of experience overseeing administration, customer care, operations, stock management, logistics, procurement, and financial coordination in industries spanning weighing technology, decking, insurance, construction, and rewards programs. At Yamato Scale, she coordinates daily office operations, manages supplier and customer relationships, oversees procurement processes, and ensures compliance with health and safety standards. Previously, at On The Deck, she led warehouse teams, managed stock and logistics, and facilitated international procurement from suppliers in USA, Australia, The Netherlands and South America. Her roles at Ashreq, Sanlam Sky Solutions, Channel Life, Infinity Endless Rewards, and J6 Developments further showcase her ability to streamline processes, manage staff, support HR and finance, and deliver precise reporting—all grounded in hands-on operational roles within these business domains.
Experience
Office Manager
Yamato Scale South Africa · 2024 — PresentCoordinate daily office operations to maintain efficient workflow and manage office supplies. Record and disseminate minutes from meetings, maintain filing systems in both digital (OneDrive) and hard copy formats, and establish new Standard Operating Procedures (SOPs) as well as archiving processes. Handle Requests for Quotation (RFQs) from technicians and customers, manage purchase orders, and oversee the shipping of spare parts. Ensure Health & Safety compliance by maintaining relevant files and documentation, preparing appointment letters, and developing Health & Safety plans. Support UK accounts by assisting with local banking issues and prepare travel arrangements for staff.Operations Manager
On The Deck · 2018 — 2024Facilitate daily meetings with warehouse staff to align on operational tasks. Supervise stock control, deliveries, and storage logistics to ensure timely dispatch. Manage stock levels and oversee return processes, while preparing forecasts and placing orders with international suppliers. Maintain communication with suppliers to manage delivery schedules and address potential delays. Handle HR responsibilities for the warehouse team and arrange for contract staff as needed. Oversee company delivery vehicles, ensuring compliance with logbooks and servicing.Executive Administrator
Ashreq – A Division of EOH · 2016 — 2018Administer debtor and creditor processes, including the creation of purchase orders, sales orders, and invoices. Support HR processes, managing onboarding documentation for new employees, and oversee general office management tasks. Control Health & Safety procedures and manage petty cash reconciliation. Assist in the preparation and finalization of tender documentation.Policy Servicing Supervisor & Junior Operation Manager (Claims)
SANLAM Sky Solutions · 2009 — 2016Authorize and process claims payments, maintaining registers for pending and repudiated claims. Coordinate meetings with funeral administrators for claim validation and sign-off. Conduct quality assessments of team performance for compliance and accuracy in service. Compile reports for Finance and Executive meetings while training and supervising new staff members.Customer Care Call Centre Supervisor
Channel Life Rosebank · 2005 — 2009Oversee high-volume inbound calls related to policy information, claims, and cancellations, providing resolutions through various communication channels. Compile performance reports and analyze team productivity while supervising and scheduling shifts to monitor Key Performance Areas (KPAs).Administration Clerk
Infinity Endless Rewards · 2003 — 2005Process Wild Card membership applications and manage customer inquiries and account updates. Register members for partner programs, assisting with game tour arrangements and managing payment processes.Project Management Assistant
J6 Developments – Building & Construction · 2003 — 2003Coordinate the delivery of building materials to project sites and assist with staff schedules and transport arrangements. Manage the logistics of construction equipment and verify invoices and delivery notes.
Skills & Expertise
Education
- PRESTIGE DIPLOMA: Game Ranging & Lodge ManagementEco Training · 2002 — 2002
- DIPLOMA: Game Ranging & Lodge ManagementAllenby Campus Centurion · 2001 — 2001
- National Senior CertificateHoërskool Die Wilgers · 1996 — 2000
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