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jasmin C. — Senior Hospitality Operations Manager from Philippines

jasmin C.

Senior Hospitality Operations Manager

Philippines 2-3 years
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Languages
English
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About

Jasmin W. is an accomplished Front Office Manager with over nine years of expertise in the hospitality industry, specializing in luxury hotel and restaurant operations. Based in BGC, Taguig, Jasmin has a proven track record of effectively leading teams, optimizing operational workflows, and enhancing guest relations to ensure service excellence. Her tenure at Hyundae Enterprise involved overseeing daily operations, leading team initiatives, and refining processes to boost productivity. As part of the Sofitel Hotel team, she delivered high-standard guest services and maintained rigorous hygiene standards. Additionally, Jasmin's experience on the Ocean Village Cruise Ship in the UK highlights her ability to provide luxury service in a multicultural environment. A graduate of De La Salle University – Dasmariñas with a Bachelor of Science in Hotel and Restaurant Management, Jasmin is dedicated to leveraging her strong leadership, operations management, and problem-solving skills to enhance operational efficiency and guest satisfaction.

Experience

  • Cruise Ship

    Ocean Village Hotel UK · 2008 — 2008
    Provided onboard hospitality services to international guests, maintained luxury-level service standards, and worked in a multicultural team environment to ensure guest satisfaction and professionalism.
  • Manager

    Hyundae Enterprise
    Oversaw daily operations, provided team leadership, and streamlined workflow processes to enhance efficiency and productivity while cultivating customer relationships to maintain service quality.
  • Hotel Restaurant Staff

    Sofitel Hotel
    Delivered luxury guest service standards and facilitated high-volume restaurant operations while upholding hygiene standards and maximizing guest satisfaction through attentive service.

Skills & Expertise

Education

  • Bachelor of Science in Hotel and Restaurant Management
    De La Salle University – Dasmariñas · 1998 — 2002

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