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Jasmin S. — Junior Customer Service Representative from Philippines

Jasmin S.

Junior Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalogChinese
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About

Jasmin D. is a seasoned Customer Service Representative currently contributing to Alorica since July 2025, located in Quezon City, Manila. She leverages her extensive experience in customer interaction, honed through previous roles such as a Translator/Inventory professional at XDT Club and a long stint in Quality Control at Speedtech Corporation in Taoyuan, Taiwan. Her meticulous approach stems from her Bachelor's degree in English from Pangasinan State University, which complements her roles requiring attention to detail and active listening. She is proficient in MS Word, Excel, and PowerPoint, skills which are indispensable in both her administrative and production roles across various companies in the Philippines and Taiwan. Jasmin's career is marked by diverse responsibilities ranging from data entry to quality control, making her a versatile member of any team.

Experience

  • Customer Service Representative

    Alorica · 2025 — Present
    Engages with customers to provide assistance and support for inquiries and issues.
  • Translator/ Inventory

    XDT Club · 2024 — 2025
    Handled translation tasks and managed inventory records.
  • Quality Control

    Speedtech Corporation · 2015 — 2024
    Conducted quality control inspections to ensure product specifications were met.
  • Production Operator

    Alpha Networks Inc · 2013 — 2015
    Operated production machinery and facilitated assembly line processes.
  • Outbound Call Center Agent

    Axitec Systems Services · 2011 — 2011
    Managed outbound calls to customers for information and support.
  • Production Operator

    Tailyn Communication Co.,Ltd · 2008 — 2010
    Executed production tasks on the assembly line and ensured efficiency.
  • Production Operator

    Hitachi Global Storage Technologies Philippines Corporation · 2006 — 2008
    Performed production duties and supported operational procedures.

Skills & Expertise

Education

  • Bachelor Of Arts In English
    Pangasinan State University · 2001 — 2005

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