Jasmin J.

Jasmin J. is a dedicated and aspiring Virtual Assistant based in Cagayan De Oro, Philippines, with a passion for organization and efficiency. She has experience managing front desk operations, where she handled guest check-ins and check-outs, reservations, customer inquiries via phone and email, and coordinated with various hotel departments to ensure seamless operations. Her role involved processing payments and maintaining transaction records, as well as resolving guest complaints professionally. Jasmin holds a BS in Hospitality Management from Tagoloan Community College and has honed skills in Customer Support, Email Management, and Data Entry. She is proficient in tools like Canva and Google Workspace, and has obtained certifications in Social Media Management and SEO, further expanding her digital capabilities.