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Jasminn G. — Mid-Level Virtual Assistant from Philippines

Jasminn G.

Mid-Level Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jasminn G. is a highly skilled Virtual Assistant with over three years of experience providing robust support in administrative tasks, customer service, and business operations across multiple industries. Her expertise is further strengthened by two years in the BPO industry, where she honed her skills in customer communication and problem-solving. As a Customer Support Specialist for ACA & Medicare and a general virtual assistant, she excelled at generating leads through high-volume outbound calls, maintaining client relationships, and ensuring operational efficiency. Jasminn consistently achieved lead generation targets, managed scheduling and correspondence with precision, and supported financial tasks such as invoicing and basic bookkeeping. Her adeptness in CRM management, data entry, and organizational duties underscores her capability to thrive in fast-paced work environments. Based in Dipolog City, Philippines, Jasminn's professional fluency in English facilitates her role in managing customer inquiries and maintaining high standards of communication and confidentiality.

Experience

  • Customer Support Specialist- ACA & Medicare

    Virtual Buddy 24/7 · 2021 — 2023
    Conducted high-volume outbound calls to generate leads and promote products or services. Managed customer inquiries via email, phone, and chat support while handling email management and organizing inboxes. Performed data entry, maintained CRM systems, and updated client information. Provided extensive administrative support by coordinating meetings, managing schedules, and maintaining accurate records.
  • General Virtual Assistance

    Virtual Buddy 24/7 · 2021 — 2023
    Scheduled appointments and transferred qualified leads to the sales team. Built rapport with prospective clients through professional and persuasive communication. Processed invoices, expenses, and basic bookkeeping tasks while demonstrating strong organizational and multitasking skills in a fast-paced environment.

Skills & Expertise

Education

  • Accountancy, Business Management
    Saint Vincent’s College Incorporated · 2017 — 2019

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