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Jason D. — Mid-Level Mechanical Planner from Philippines

Jason D.

Mid-Level Mechanical Planner

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jason R. D. is a dedicated engineering professional with a background in both mechanical operations and community support. He holds a Bachelor of Science in Mechanical Engineering from Cebu Institute of Technology University, and has diverse experience across several roles and sectors. At Monde Nissin Corporation, he operated machinery and ensured production quality in the Biscuit Department. Transitioning to Worldwide Steel Group Incorporated, Jason served as a Cadet Engineer and Mechanical Planner, managing preventive maintenance and monitoring production lines. His expertise extends into the digital domain as a Community Support Specialist for Web3 projects such as Starcrazy and Iotex Crypto, where he supports tens of thousands of members across multiple social platforms, resolves technical tickets, and collaborates with development teams. Jason is proficient in Microsoft Applications and has practical knowledge of Autodesk Inventor and machine shop operations.

Experience

  • Community Support Specialist

    Starcrazy Web3 NFT Crypto Game · 2021 — 2026
    Provided first-line support for approximately 20K members across Discord and Telegram platforms. Addressed daily technical support tickets concerning wallet connections, transactions, and other issues, responding quickly to community queries.
  • Community Support Specialist

    Iotex Crypto Project · 2021 — 2026
    Served as primary support for over 57K members in Discord and Telegram communities. Resolved daily technical support tickets related to wallet connections, transactions, and staking problems. Implemented a ticket tagging system and collaborated with the Development Team and Manager on critical issues.
  • Community Support Specialist

    Healthblocks Web3 DePIN Health Project · 2023 — Present
    Acted as first-line support for a community of over 10K members on Telegram. Handled technical support inquiries related to daily FAQs and ensured prompt responses to community questions.
  • Cadet Engineer / Mechanical Planner

    Worldwide Steel Group Incorporated · 2017 — 2019
    Performed Preventive Maintenance on machines in operation. Managed the planning and inventory monitoring of spare parts. Oversaw the production line to ensure operations ran smoothly and tracked manpower performance. Compiled Mechanical Performance Reports.
  • Machine Operator

    Monde Nissin Corporation · 2010 — 2012
    Operated and monitored the functionality of various machines during production. Ensured that food products met quality standards. Conducted inventory checks prior to shift changes and maintained effective communication with the Production and Maintenance Team.

Skills & Expertise

Education

  • Bachelor of Science in Mechanical Engineering
    Cebu Institute of Technology University · 2012 — 2016
  • Mechanical Engineering Technology
    Mindanao State University - Iligan Institute of Technology · 2006 — 2009

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