Agnes F.

Agnes Q. is an experienced professional with a strong foundation in customer service, collections, appointment setting, and funding solutions, gained through a series of roles in diverse sectors. Her tenure as a Cold Caller and Funding Specialist at Funding Solutions (2025 - 2026) involved conducting outbound calls, providing insights into funding opportunities, and maintaining meticulous records of customer interactions. At Keehive (2024 - 2025), she excelled as an Appointment Setter, contacting potential clients, scheduling appointments, and executing follow-up calls with precision. Agnes honed her skills as a Collection Specialist at Quantrics (2022 - 2024), navigating negotiations and updating customer account information effectively. Earlier, she contributed to Sutherland (2021 - 2022) as a Customer Service Specialist, adeptly handling account inquiries and upholding Amazon Retail service standards. Her educational background includes a degree in Business Administration from Camarines Sur Polytechnic Colleges. Agnes is skilled in customer relations management, lead generation, and account handling.