Jasper T.

Jasper T. is a seasoned Customer Support Specialist and Virtual Assistant based in the Philippines, equipped with over five years of diverse experience managing phone, chat, and email support for U.S.-based accounts. Proficient in CRM tools such as Salesforce, Hubstaff, and Slack, Jasper has been pivotal in delivering excellent customer service and administrative support across multiple sectors. At PlanetArt, he efficiently handled chat inquiries and order tracking during the seasonal peak, ensuring customer satisfaction. His expertise extends to social media management and HR assistance, demonstrated at Lionempire Realty, where he managed the company’s Facebook page and facilitated property site visits. With a robust history in administrative roles, like at Shipping Container Co. and iQor, he is adept at tasks ranging from applicant screening and training to billing, invoicing, and resolving service requests.