Jay C.
Open to offersNew to PlatformAbout
Jay C. is a detail-oriented operations professional based in Gubat, Sorsogon, Philippines, specializing in customer service and operations management. With expertise in purchase order processing and inventory & order tracking, Jay maintains a precision of 95% accuracy in record-keeping. At TROPAC, Jay served as a Customer Care Sales Expert, adept at processing sales orders and triaging inquiries to ensure seamless operational workflows. He successfully balances cross-functional coordination and proactive communication, utilizing NetSuite and Microsoft 365 to enhance efficiency and adaptability. Previously, as a Program Coordinator, Jay honed his organizational skills while supporting rural sector programs at the Office of the Municipal Agriculturist. His background also includes drafting legislative documents as a Legislative Staff member at the House of Representatives, further refining his attention to detail and document management capabilities. Jay holds a Bachelor of Science in Mass Communication from the Polytechnic University of the Philippines.
Experience
Customer Care– Sales Expert
TROPAC · 2023 — 2026Created and processed sales orders while achieving a 95% accuracy rate, directly applicable to purchase order and inventory management. Performed data entry and coordinated proactive order tracking with various departments. Managed customer order follow-ups and provided status updates via email. Triaged purchase orders, routing inquiries to relevant team members to ensure operational efficiency.Program Coordinator
Office of the Municipal Agriculturist, LGU Gubat · 2019 — 2022Coordinated and supported programs for farm and fisherfolk communities while keeping organized records and tracking outcomes. Facilitated group organization across the rural sector, gaining experience in outreach and relationship management.Legislative Staff
House of Representatives · 2016 — 2019Drafted legislative documents such as House Bills and Resolutions, enhancing document preparation skills relevant to invoices and shipping documentation. Collaborated with government and civil society organizations to promote shared advocacies, managing cross-stakeholder coordination. Acted as advocacy campaign officer, overseeing outreach and follow-up activities.
Skills & Expertise
Education
- Bachelor of Science in Mass Communication, Major in JournalismPolytechnic University of the Philippines · 2001 — Present
Interested in this professional?
Sign in as an employer to save this profile or invite Jay C. to a job.
Sign in as an employer