Senior Technical Support Team Lead
Open to offersNew to PlatformJay Bryan A. is an accomplished professional with extensive experience in healthcare and business process outsourcing. He began his career at Corporate Medical Check Up Specialty Clinic as a Staff Nurse, Encoder, and Assistant Medtech, providing clinical assistance and supporting administrative tasks. Jay Bryan transitioned to the technology sector with Stream Global Services as a Technical Support Professional for a computer account, where his expertise in computer hardware servicing and troubleshooting was utilized. At Concentrix CVG Phils, he advanced from Technical Support Associate to Team Leader, overseeing support operations in the IT and customer service domain for over 14 years. He is recognized for his strong command of Microsoft Excel, Microsoft SharePoint, and technical support functions, as well as a proven track record of driving team success and employee development within the BPO industry.
Sign in as an employer to save this profile or invite Jay B. to a job.
Sign in as an employer