Jay C.
Mid-Level BPO Sales and Customer Service Specialist
Open to offersNew to PlatformPortfolios
About
Jay Car M. brings over six years of experience in the BPO industry, specializing in sales, customer service, and technical support. He has held roles such as Recruitment Virtual Assistant at Stellar Staff, where he managed end-to-end recruitment operations, and Social Media Manager at Onender LLC, driving brand engagement and campaign optimization across major platforms. Jay Car also supported lead generation and sales growth as a Business Consultant for Jefferson Literary Firm, utilizing cold calling strategies. His technical proficiency was demonstrated through positions at Full Potential Solutions and VXI Global Solutions, offering expert technical support and client solutions for companies like Frontier Communications and Comcast. Proficient in platforms like ADP Go, Salesforce, and various social media tools, Jay Car is experienced in the IT, communications, and digital marketing sectors.
Experience
Recruitment VA
Stellar Staff · 2024 — 2025Managed the end-to-end recruitment process, including candidate sourcing, applicant screening, interview scheduling, database maintenance, and providing administrative support to recruitment teams while using various optimization tools.Social Media Manager
Onender LLC · 2024 — 2025Developed and executed social media strategies, created engaging content, assessed performance metrics, managed online communities, and optimized campaigns across multiple platforms to enhance brand awareness and user engagement.Dating Virtual Assistant
OnlyFans · 2024 — 2025Managed adult chat interactions, ensuring a respectful and interactive environment while adhering to company policies and delivering exceptional customer service.Product Lister at Facebook MarketPlace
Company not specified · 2024 — 2024Organized product listings on Facebook Marketplace to improve their visibility for buyers, focusing on precise details in descriptions, conditions, dimensions, and features to maintain high-quality listings.Cold Calling Sales Expert
Jefferson Literary Firm · 2023 — 2024Actively engaged in lead generation through cold calling, establishing connections, and fostering sales growth by initiating conversations and identifying potential opportunities.Technical Support Specialist
Full Potential Solutions · 2021 — 2022Provided exceptional technical support to customers, rapidly addressing issues and ensuring high-quality service experiences.Customer Service Representative
VXI Global Solutions, LLC · 2017 — 2021Focused on delivering personalized assistance to enhance customer experiences, addressing inquiries, and building strong customer relationships.Email Support Specialist
Company not specifiedDelivered prompt and effective resolutions through written communication, ensuring customer satisfaction with clear and concise responses.Technical Support Representative
ComcastSpecialized in addressing technical issues related to internet, TV, and phone services, ensuring reliable connectivity and customer satisfaction.
Skills & Expertise
Education
- Bachelor of Science in Business Administration, Financial ManagementUniversity of Mindanao
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