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Jay-Mark F. — Junior IT Support Specialist from Philippines

Jay-Mark F.

Junior IT Support Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jay-Mark B. is a dedicated IT professional with a strong background in Information Technology, holding a Bachelor of Science degree from Datamex College of Saint Adeline, where he graduated Cum Laude. From September 2024 to March 2026, he honed his skills at Colewell Marketing Philippines, Inc., initially serving as an IT Assistant Intern, then progressing to an IT Support Specialist role. In these positions, he effectively applied his knowledge of technical support and troubleshooting by assisting in the reformatting and redeploying of over 130 devices and managing the company's IT asset inventory, culminating in an updated system powered by Snipe-IT open-source software. Jay-Mark is proficient in Spreadsheet Management, asset tracking, and network management, and has practical experience with server and LAN port maintenance. His goal is to advance further into the realm of cybersecurity and networking, starting with structured mentorship followed by self-directed learning.

Experience

  • IT Support Specialist

    Colewell Marketing Philippines, Inc. · 2025 — 2026
    Oversaw three crucial spreadsheets that tracked computer assets, user assignments, network maps, and office layouts, facilitating efficient IT resource management. Created and installed an inventory management system using the open-source Snipe-IT platform, establishing a localhost website for asset tracking. Acquired basic knowledge of network port and server management through troubleshooting and maintenance, which contributed to improved system reliability and reduced downtime.

  • IT Assistant Intern

    Colewell Marketing Philippines, Inc. · 2024 — 2024
    Provided technical support through on-call assistance, resolving hardware and software issues to ensure smooth operations. Participated in the reformatting and redeployment of over 130 computers and devices, enhancing performance. Maintained the company inventory logs for all devices, completing an updated inventory record in October 2024.

Skills & Expertise

IT and NetworkingPerformance Marketer

Education

  • Bachelor of Science in Information Technology
    Datamex College of Saint Adeline, Inc. · 2021 — 2025
  • Humanities and Social Sciences
    AMA Computer Learning Center · 2018 — 2020
  • Secondary Education
    Bagong Barrio National High School · 2014 — 2018
  • Primary Education
    Morning Breeze Elementary School · 2008 — 2014