Jaymark A.

Jaymark Anthony G. A. is a seasoned professional with extensive experience spanning over five years in the BPO sector, focusing on customer support roles for e-commerce, retail, and healthcare industries. He excelled as a Customer Service Representative at Inspiro, Sagility, iQor, and Virtual Innovations, where he adeptly handled customer inquiries and resolved issues across phone, chat, and email channels. Later, as a Social Media Manager with Virtual 360, he managed multiple client accounts, creating engaging content to enhance brand growth. Additionally, he served as an Appointment Setter and Multimedia Editor at Newly Booked, contributing to lead qualification and high-quality visual content creation. Jaymark is proficient in web design and mobile app development, having studied at STI College Iloilo, and holds a Bachelor of Science in Cruise Ship Management from John B. Lacson Maritime University. His strong skills in management, creativity, digital marketing, and negotiation are central to his professional contributions.