Jaymhir Y.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Jaymhir Y. is a seasoned Virtual Assistant with over three years of experience across diverse responsibilities, including supporting customer operations, administrative tasks, and creator outreach. Operating out of Metro Manila, Philippines, Jaymhir is adept at executing a wide array of tasks in remote business environments, from managing emails and spreadsheets to tracking sales and inventory with precision. His roles have spanned part-time positions such as a Bookkeeping & Inventory Specialist, where he utilized spreadsheet management to maintain accurate financial and inventory data, and as a Creator Outreach Specialist, where he executed high-volume email campaigns using AI-assisted tools. Jaymhir has also served in customer service capacities, handling escalated concerns and ensuring compliance with service-level agreements. With proficiency in data entry and lead research, Jaymhir is known for delivering consistent quality and efficiency in remote team support and operational workflows.
Experience
Bookkeeping & Inventory Specialist
Remote · 2025 — 2026Provided bookkeeping support and inventory administration for remote operations utilizing organized spreadsheet systems. Generated invoices and recorded purchasing liabilities to ensure precise financial and transaction documentation. Developed a multi-sheet Excel-based tracking system for inventory, sales, and outstanding purchases. Monitored product movement and outbound sales while documenting transaction values and item identifiers for accurate reporting. Maintained logs of order progress alongside supplier details, contact information, tracking numbers, and item status updates. Enhanced record visibility and daily organization by keeping financial and inventory data precise, current, and accessible.Creator Outreach Specialist
Remote · 2025 — 2026Conducted high-volume outreach campaigns, sending personalized emails to creators and qualified leads. Surpassed daily outreach benchmarks by consistently delivering 50–60 personalized emails. Analyzed creator profiles, content, and digital sales funnels to pinpoint strong partnership opportunities. Leveraged AI-assisted tools for rapid personalized email creation while ensuring relevance and quality. Maintained organized outreach records and tracked follow-ups to enhance campaign visibility and workflow. Balanced speed and accuracy within a fast-paced remote environment.Customer Service Representative
Concentrix – Aldar Real Estate · 2024 — 2024Managed inbound customer inquiries with professionalism, providing clear information and resolving issues efficiently. Assisted customers with service-related requests, maintaining high standards of communication and client care. Recorded service requests accurately and updated records to facilitate follow-ups and coordination. Collaborated with internal teams to expedite resolution of concerns and improve the overall customer experience. Adhered to company procedures and communication standards to support service quality and compliance.Tier 2 Email Support Specialist
Teleperformance – TEMU · 2023 — 2024Addressed escalated customer concerns via email, delivering accurate, policy-based responses focused on solutions. Investigated issues related to accounts, orders, and products to provide timely resolutions and enhance customer satisfaction. Documented detailed case notes, actions taken, and outcomes for quality assurance and continuity. Oversaw service-level agreements and prioritized urgent concerns to meet response targets and ensure operational compliance. Worked with internal teams to clarify product issues and ensure consistent communication with customers while reviewing recurring issues for process improvement.