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Jaynaflor M. — Mid-Level Virtual Assistant from Philippines

Jaynaflor M.

Mid-Level Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jaynaflor A., a skilled Virtual Assistant based in Maragusan, Davao de Oro, has developed an impressive portfolio of administrative and operational capabilities since 2021 with Paradise Shine Cleaning. Her background in Business Administration with a focus on Human Resources Management from UM Tagum College underscores her proficiency in the business sector. With a robust GPA of 3.7, Jaynaflor has excelled in roles that demand meticulous attention to detail and a strong grasp of data management, customer service, and operations oversight. She has a proven track record in optimizing business workflows, ensuring that operations run smoothly by organizing schedules, monitoring staff performance, and maintaining stringent company standards. Her role also involved significant customer engagement, handling inquiries and complaints effectively to enhance satisfaction. Furthermore, she has demonstrated expertise in policy enforcement and has honed skills in effective communication and leadership, coordinating closely with both clients and colleagues to deliver timely service responses.

Experience

  • ASSISTANT MANAGER/ ADMIN

    Paradise Shine Cleaning · 2021 — 2025
    Managed daily operations by organizing schedules, monitoring the work of cleaners, and upholding company standards. Addressed customer inquiries, concerns, and complaints to maintain satisfaction. Provided administrative support through paperwork organization, bookings management, and assistance with payments and invoices. Acted as a communication lead by coordinating updates with customers and employees while gathering service feedback. Enforced company policies to ensure adherence to standards and safety protocols.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration, Human Resources Management and Services
    UM TAGUM COLLEGE · 2018 — 2022

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