Jayrel M.
Junior Virtual Assistant
Actively lookingNew to PlatformPortfolios
About
Jayrel M. is a highly adaptable and results-driven Virtual Assistant with a diverse background spanning networking, food service, real estate, and the BPO industry. With strong skills in customer service, communication, and problem-solving, Jayrel effectively navigates fast-paced environments. His experience includes roles in healthcare and travel support, with comprehensive knowledge in Airbnb operations, internal processes, and customer experience. Jayrel has proven expertise in administrative and organizational support, operations, and project management. In his role as a Real Estate Associate, he assisted clients with inquiries, managed schedules, and supported sales activities. While working in a BPO for Airbnb, he resolved booking and reservation concerns. Jayrel also managed social media content for the Jennifer McLean Podcast, enhancing audience engagement and supporting marketing efforts. With proficiency in tools such as Google Workspace, Microsoft Office, and property management software, Jayrel is committed to delivering quality and efficient virtual assistance.
Why hire me
You should hire me because I bring a diverse background in customer support, virtual assistance, healthcare, real estate, and travel support. I’m adaptable, organized, and comfortable handling customer concerns, administrative tasks, scheduling, documentation, and digital support. My Airbnb experience strengthened my problem-solving and process management skills, while my VA experience developed my ability to manage content, email marketing, research, and day-to-day tasks. I’m a quick learner, dependable, and committed to providing professional support while continuously improving.
Experience
Airbnb Travel Account (BPO)
IntouchCX · 2025 — 2026Provided assistance to guests and hosts regarding booking and reservation issues. Addressed customer concerns in compliance with company policies. Collaborated with internal teams to ensure timely issue resolution.Healthcare Account (BPO)
Concentrix · 2024 — 2025Supported members by addressing inquiries related to healthcare. Ensured accurate documentation while maintaining confidentiality. Delivered quality service and built professional relationships, contributing to business development and lead generation.Virtual Assistant (Jennifer McLean Podcast)
null · 2025 — 2025Managed social media content creation and scheduling, including posts, Reels, and Stories while engaging with the audience. Assisted in email marketing efforts, including newsletters and event announcements, while managing calendars and organizing files. Researched potential collaborations and tracked campaign performance, suggesting improvements as needed.Real Estate Associate
Xurhomes Realty · 2022 — 2023Assisted clients by addressing property inquiries and facilitating scheduling. Fostered relationships with clients while supporting sales efforts. Kept organized records and maintained effective communication with clients.Networking Associate
Worldwide Entrepreneur · 2022 — 2022I gained experience in networking and relationship building, connecting with entrepreneurs and developing my communication, presentation, lead generation, and business development skills.
Skills & Expertise
Education
- Bachelor of Science in Secondary Education (Undergraduate)Southern Luzon State University
Photos
Interested in this professional?
Sign in as an employer to save this profile or invite Jayrel M. to a job.
Sign in as an employer