Jayve J.

Jayve J. is an accomplished Customer Service Representative with extensive experience in supporting technical, billing, and scheduling needs across international accounts such as Airbnb and Verizon. His expertise in property management software like Guesty, coupled with proficient use of Microsoft Office, facilitates efficient handling of booking, account issues, and technical support inquiries. Jayve's strong organizational skills ensure high customer satisfaction through his customer-first approach. Previously, he has worked as a support ambassador for Airbnb, managing technical support and cancellations, as well as an operations expert for Verizon, coordinating conference calls and transcribing data. Trained in both English and regional languages, he holds an Associate Degree in Information Technology from the University of Cebu and has a robust background in virtual assistance and email communication.