jazel A.
Mid-Level Virtual Assistant
Open to offersNew to PlatformAbout
Hi! I'm Jazel, a dedicated Virtual Assistant with experience in customer service, healthcare support, appointment setting, and administrative tasks. I enjoy helping businesses stay organized, providing excellent customer support, and learning new tools quickly. I'm reliable, detail-oriented, and committed to delivering quality work while building long-term relationships with my clients.
Why hire me
I bring over 6 years of experience in customer service, healthcare support, appointment setting, and administrative work. I've worked with US-based clients, handled phone, email, and chat support, managed schedules, coordinated operations, and used different CRMs and tools. I'm a fast learner, dependable, organized, and comfortable working independently. I always make sure tasks are completed accurately and on time. I'm also coachable and open to learning new systems quickly. If you're looking for someone who communicates well, takes initiative, and genuinely cares about doing a great job, I'd love the opportunity to be part of your team.
Experience
Property Coordinator
Cedarwood Management · 2025 — 2026Facilitated tenant communication through calls, texts, and emails. Monitored rent status, following up on delinquencies, and tracked move-ins, move-outs, and lease renewals. Updated property management systems using AppFolio.Appointment Setter
Skin+ Med Spa · 2025 — 2025Made calls to leads to confirm appointments and responded to inbound inquiries. Engaged in cold calling to fill appointment schedules and successfully converted inquiries into booked appointments.Content Creator VA
StaffVA · 2024 — 2025Created and edited engaging short-form social media content using Canva, CapCut, and AI tools. AQCold Caller
TechServe4U · 2024 — 2024Conducted outbound cold calls to qualify leads, schedule appointments, and maintain accurate CRM records.Technical Support Representative
TPG telecom · 2022 — 2024Resolved various issues related to billing, technical support, and services via phone and email, ensuring customer satisfaction while adhering to KPIs.Customer Support Specialist
Telus · 2020 — 2022Assisted customers with inquiries, order processing, and account support while delivering excellent customer service.
Skills & Expertise
Education
- Bachelor of Arts in EnglishFar Eastern University-Manila · — — 2020
- BSBA Marketing ManagementAdamson University-Manila · 2013 — 2015
- Primary and SecondaryAdamson University-Manila · 2009 — 2013
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