Jeah J.
Mid-Level Hospitality Event Sales Coordinator
Open to offersNew to PlatformAbout
Jeah J. is a seasoned Sales & Events Coordinator with over three years of progressive experience in the hospitality industry, primarily within leading hotel environments in Davao City. At Blue Lotus Hotel Davao, Jeah leads the end-to-end coordination of corporate events and social functions, driving increased event revenue and maintaining meticulous records in compliance with operational policies. Previously, as a Guest Service Associate, Jeah managed front office operations, processed upselling initiatives, and handled complex guest concerns to uphold service excellence. Jeah's expertise extends to event sales & coordination, reservation & booking systems, and effective use of CRM & property management software. Earlier experience includes financial reconciliations and cashiering at Grand Regal Hotel Davao, as well as comprehensive ground operations training in the aviation sector.
Experience
Sales & Events Coordinator
Blue Lotus Hotel Davao · 2025 — PresentOversee the complete coordination of corporate events, social functions, and banquet bookings, ensuring all aspects are executed smoothly to meet client expectations. Craft and deliver tailored event proposals and packages to potential clients, enhancing event revenue opportunities. Work closely with Food & Beverage, Housekeeping, and Front Office departments to maintain high standards of event logistics. Handle client communications from the initial inquiry through post-event follow-up to cultivate long-term relationships that encourage referrals. Ensure adherence to hotel policies and financial targets by accurately maintaining event calendars, contracts, and billing records. Conduct site inspections and venue walkthroughs with clients to confirm alignment of their requirements with available hotel services.Guest Service Associate
Blue Lotus Hotel Davao · 2023 — 2025Acted as the main point of contact for hotel guests, providing personalized service to enhance guest loyalty and satisfaction. Handled front desk responsibilities, which included managing check-in/check-out processes, room assignments, and reservation adjustments using property management systems. Efficiently addressed guest complaints and escalated issues to ensure timely resolutions, upholding the hotel's service reputation. Identified upselling opportunities for room upgrades and additional hotel services to drive revenue growth. Collaborated with Housekeeping, Maintenance, and Security teams to meet guest requests and ensure rooms met readiness standards. Facilitated training for new front desk personnel on procedures and guest interaction standards.Front Desk Officer – Cashier
Grand Regal Hotel Davao · 2022 — 2022Managed all operations related to front desk cashiering, including processing guest payments, issuing receipts, and reconciling daily cash and credit transactions. Delivered professional service during check-in and check-out processes, ensuring accuracy in billing and room charges. Maintained a tidy and organized front desk area, complying with the hotel’s cleanliness and professionalism standards. Assisted in resolving billing discrepancies and worked in coordination with the Accounting department for financial reconciliations.Ground Crew Intern
OMNI Aviation Corporation · 2021 — 2021Participated in an internship focused on airport ground operations, including passenger check-in, ticket issuance, and baggage handling. Assisted in procedures related to aircraft turnaround, promoting on-time performance during departures and arrivals. Showed flexibility by engaging in various operational tasks across different departments in a dynamic aviation environment.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementPhilippine Woman’s College of Davao · 2018 — 2021
- Senior High School DiplomaUniversity of Mindanao – Tagum College · 2016 — 2018
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