Jean C.

Jean C. is a seasoned Customer Service Representative with nearly five years of experience at Awesome OS. She excels in providing assistance through calls, emails, and messages, ensuring a professional and friendly interaction. Jean has shown her expertise by efficiently handling orders, payments, and account concerns, driving quick resolutions to customer issues. Her proactive approach includes keeping meticulous records of customer interactions and following up to guarantee satisfaction. She has proven her leadership skills by mentoring new team members and was recognized as one of the top performers in her team for consistently surpassing targets. Jean holds a Bachelor of Science in Business Management, with a major in Financial Management from the University of Mindanao. She is proficient in various tools such as CRM systems like HubSpot and Zoho, as well as calendars, email management, and graphic design tools like Canva, making her a tech-savvy professional equipped to excel in administrative roles. In pursuit of new challenges, she is eager to leverage her skills as a Virtual Assistant.