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Jean M. — Senior Content Moderator from Philippines

Jean M.

Senior Content Moderator

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jean Marie B. brings a wealth of experience as a Content Moderator at Wipro, leveraging nearly eight years in ensuring transaction quality standards and providing top-notch customer service through effective diagnosis and troubleshooting of client queries. A certified Nursing Assistant (NCII), Jean has comprehensive skills in handling the care of the elderly and young adults with special disabilities, gained through hands-on learning experiences at the Missionaries of the Poor – House of the Lord. With a strong foundation in computer literacy, Jean is proficient in MS Word, PowerPoint, and Excel, which enhances her ability in both oral and written communication. Her academic background includes ongoing studies in BS Industrial Engineering at Cebu Institute of Technology - University, uniquely preparing her for diverse roles in caregiving and technical environments.

Experience

  • Caregiver

    Missionaries of the Poor – House of the Lord · 2024 — Present
    Provided support and care to elderly patients and young adults with special disabilities, demonstrating understanding and empathy towards their needs.
  • Content Moderator

    Wipro
    Managed transactions in accordance with established quality standards while supporting the process. Provided exceptional customer service by effectively diagnosing and troubleshooting client inquiries.

Skills & Expertise

Education

  • Caregiver
    UHA Caregiver Training Zaniviv Corporation & Britech College Inc. · — — 2024
  • Bachelor of Science in Industrial Engineering
    Cebu Institute of Technology - University · 2013 — Present
  • High School Diploma
    San Isidro Night High School · — — 2012
  • Elementary School Diploma
    Inayawan Elementary School · — — 2007

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