Jeannie Q.

Jeannie P. is a seasoned Customer Service Representative with over six years of experience handling inbound calls and providing tier-one support. Beginning her journey in customer engagement at companies like Sitel and ANZ Philippines, Jeannie honed her skills in banking operations such as managing client accounts and resolving issues efficiently. Her tenure as a Business Strategist at Dforce Operational involved developing business strategies and nurturing client relationships to enhance market presence and client acquisition. Transitioning into a Virtual Assistant/Patient Care Coordinator role at Soul Medical, Jeannie has been instrumental in coordinating patient schedules, managing records, and facilitating communication between patients and clinical staff. Her adept communication, coupled with strong organizational skills, sees her supporting seamless clinical operations. With technical prowess in tools like Salesforce and Hubspot, Jeannie enhances service delivery across various sectors, including healthcare and digital marketing.