0 viewsTalent
Jefferson S. — Mid-Level Customer Service Representative from Philippines

Jefferson S.

Mid-Level Customer Service Representative

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

1 items
Sign in as an employer to view portfolio files

About

Jefferson S. is a seasoned professional with over 14 years of experience in customer service, sales, and business management. With a degree in BS Mechanical Engineering from California State University LA, Jefferson has honed his skills in various operational roles. Most recently, he served as a Customer Service Representative at Startek Philippines, where he was responsible for account activations, running credit checks, and providing technical support. Earlier, he was a Sales Manager at Motored Trading, overseeing both retail and wholesale operations. His experience also includes roles such as Marketing Manager at Fairex Trading and Account Manager at Sporteum Philippines. Known for his expertise in sales and marketing, Jefferson excels in data entry, research, and social media, making him adept at building positive customer relationships and enhancing team collaboration.

Experience

  • Customer Service Representative

    Startek Philippines Inc. · 2024 — 2026
    Managed activation, porting processes, created new accounts, executed credit checks, validated cards, provided technical support, and handled inbound sales.
  • Sales Manager

    Motored Trading · 2012 — 2020
    Assisted in the operations of retail and wholesale business activities.
  • Customer Service Representative

    Teleperformance · 2010 — 2011
    Served as a CSR for telecommunication services within a BPO setting.
  • Marketing Manager

    Fairex Trading · 2009 — 2010
    Developed marketing strategies to promote products through advertising and social media channels.
  • Account Manager

    Sporteum Philippines · 2007 — 2009
    Engaged with various clients in Metro Manila, focusing on sales and marketing.

Skills & Expertise

CRMAccount ManagementFacebook MarketingTelemarketingPPC Advertising Facebook AdsAdobe Creative SuiteBrand ManagerEmail MarketingGrammarlyCustomer Service RepresentativeAdobe Photoshop

Education

  • BS Mechanical Engineering
    California State University LA · 1995 — 2007
  • High School
    Belmont High · 1992 — 1995
  • Grade School
    St. Stephen · 1985 — 1991

Interested in this professional?

Sign in as an employer to save this profile or invite Jefferson S. to a job.

Sign in as an employer