JEFFERSON A.

Jefferson L. is an experienced professional with a foundation in Hotel and Restaurant Management, having completed his tertiary education at Northeastern College in Santiago City. His professional journey began as a Service Crew at Greenwich in Santiago City from 2012 to 2013, followed by a role as Hotel Staff at DreamWave Hotel from 2015 to 2016, where he gained vital experience in the hospitality industry. Transitioning to remote work, Jefferson honed his data entry skills with Upwork from 2019 to 2021. In 2023, he joined JQ BPO-Neusoft as a CSR Chat Support representative, showcasing his capability to manage customer interactions effectively. He later advanced to working on AI speech-to-text projects in 2026, further demonstrating his proficiency in computer skills and his ability to multitask, work under pressure, and quickly learn new technologies. Jefferson's diverse experiences, from hospitality to remote IT and BPO environments, underpin his adaptable skill set.