Jeffrey H.

Jeffrey O. is an experienced Lead Generation and Customer Service Specialist at UX Direct Global Inc., where he has been active since 2019. He specializes in supporting the automotive and home construction industries, identifying and nurturing leads for new and used cars, automotive parts, tyres/wheels, and home construction services. Jeffrey consistently delivers customer support via chat, handling inquiries about vehicle purchases, service appointments, parts availability, wheel recommendations, and construction timelines. He is responsible for post-sale support, coordinating smooth delivery and ongoing service for both automotive and home building clients. With extensive experience in problem resolution and adaptability to industry changes, he achieved a 90% CSAT for four consecutive years and is recognized for cross-industry expertise. Jeffrey holds a BS in Information Technology and has completed trainings in customer relationship management, leadership, and Lean Six Sigma methodologies.