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jemima L. — Junior ESL Teacher from Philippines

jemima L.

Junior ESL Teacher

Philippines No experience yet
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About

Landayao J. is an experienced professional with a diverse background in education, pharmacy, and customer service. Currently working as an ESL Teacher at QQ English in the Philippines, she expertly conducts English lessons, focusing on enhancing speaking, pronunciation, and grammar skills for students of various ages. Her previous role as a Pharmacy Assistant at Threesixty Pharmacy involved medication preparation, inventory management, and providing customer support. Landayao also brings experience from the customer service industry, having worked in a call center at Teleperformance where she efficiently responded to inquiries, resolved issues, and maintained detailed service records. With a Bachelor of Secondary Education from Talisay City College, she demonstrates strong communication and problem-solving skills, along with a solid grasp of Microsoft Word & Excel. Fluent in English and Filipino, Landayao is committed to contributing positively in her professional endeavors.

Experience

  • Customer Services

    Teleperformances · 2024 — 2026
    Responded to customer inquiries over the phone and assisted with problem-solving and service requests. Documented customer interactions accurately and maintained detailed records within the system while delivering professional customer service.
  • ESL TEACHER

    QQ English · 2023 — 2023
    Conducted English lessons for students across various age groups. Assisted students in enhancing their speaking, pronunciation, and grammar skills. Evaluated performance and offered feedback, fostering a supportive learning environment.
  • Pharmacy Assistant

    Threesixty Pharmacy · 2021 — 2022
    Supported the pharmacist with the preparation and dispensing of medications. Managed inventory levels and restocked pharmaceutical products as needed. Guided customers with inquiries regarding medications and other products while maintaining accurate records and processing transactions.

Skills & Expertise

Education

  • Bachelor of Secondary Education
    Talisay City College · 2019 — 2023

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