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Jeniffer D. — Mid-Level Business Intelligence Manager from Philippines

Jeniffer D.

Mid-Level Business Intelligence Manager

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Jeniffer D. is a Business Intelligence Manager with extensive experience in dashboard design, data analysis, and reporting optimization for startup accounts, primarily in the business process outsourcing (BPO) sector. At iQor Philippines, she leads the development and maintenance of reporting dashboards, delivering actionable insights to support business decisions. Jeniffer manages multiple projects, mentors analysts to enhance team performance, and partners with cross-functional stakeholders to align KPIs with strategic goals. Her background at iQor and Sutherland Philippines includes improving reporting processes, ensuring data accuracy, and supporting operational efficiency initiatives. She holds a B.S. in Accountancy from AMA Computer College and possesses certifications in Data Visualization, Financial Planning and Analysis, and Power BI Report Development.

Experience

  • MANAGER, Business Intelligence

    iQor Philippines · 2022 — Present
    Directed the creation, enhancement, and upkeep of reporting dashboards for startup accounts, delivering actionable insights that aid business decision-making. Oversaw numerous projects, ensuring they met deadlines and were in line with business objectives. Provided training and mentorship to analysts, elevating team skills and productivity. Worked with cross-functional teams to establish KPIs, monitor performance, and promote data-driven growth initiatives.

  • REPORTING ANALYST

    IQOR PHILS · 2015 — 2021
    Conducted data analysis to produce actionable insights that support decision-making and enhance performance. Verified the accuracy and consistency of data across various sources and reporting systems. Collaborated with teams to set KPIs and refine reporting processes. Assisted in ad hoc analyses and projects aimed at improving operational efficiency.

  • REPORTING ANALYST

    SUTHERLAND PHILIPPINES · 2009 — 2015
    Engaged in data analysis to derive actionable insights for boosting performance and informed decision-making. Maintained data accuracy and consistency across multiple reporting systems. Partnered with teams to define KPIs and enhance reporting practices. Facilitated support for various analyses and projects to drive operational improvements.

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