Jennelyn S.

Jennelyn S. is a dedicated professional currently excelling as a Virtual Assistant and Customer Service Representative with significant experience in retail and technical support sectors. She has a proven track record of effectively handling client inquiries through chat, email, and phone, providing accurate solutions, and managing large volumes of tasks with precision. Jennelyn has worked with prominent organizations like Concentrix Daksh Services Philippines Corporation and Tech Mahindra vCustomer, Inc., where she resolved order, account, and technical issues efficiently. Her expertise extends to performing data entry, maintaining CRM records, and supporting marketing and sales operations during her internship at Megaworld Corporation. With adept skills in CRM Management using software like Salesforce, she ensures high-quality service delivery that enhances customer satisfaction. Her academic achievements include graduating with honors in Business Administration from Asian College of Technology, reinforcing her keen commitment to professional excellence.