Jennelyn P.
Junior Healthcare Administrative Support Specialist
Open to offersNew to PlatformAbout
Jennelyn P. is a seasoned Healthcare Virtual Assistant based in General Trias City, Cavite, Philippines, offering extensive expertise in healthcare administrative support. With formal training in Healthcare Administration and US Medical Billing, she brings a robust understanding of Healthcare Compliance Awareness, Trauma-Informed Care, and adept navigation of the Jane App Practice Management System. Her knowledge spans a wide array of healthcare processes, including appointment scheduling, insurance verification support, and EMR/EHR systems. Jennelyn has honed her communication and coordination skills through roles as a Freelance Online ESL Teacher and a Part-Time Online ESL Teacher, where she developed strong documentation management capabilities. Additionally, her tenure as a store owner emphasized her ability to multitask and manage administrative workflows. Recognized for her detail-oriented nature and organizational skills, Jennelyn is equipped to support fast-paced virtual healthcare environments while maintaining high standards of professionalism and confidentiality. Her background is fortified by training in Trauma-Informed Care and several certifications from the BrightRoot VA Training Academy, making her a valuable asset in healthcare administration.
Experience
Freelance Online ESL Teacher
Native Camp · 2025 — PresentConducted one-on-one virtual English lessons while ensuring organized scheduling and communication workflows. Developed effective communication and listening skills during structured online sessions. Maintained accurate records for students, tracking attendance and lesson documentation, along with providing virtual administrative support.Part-Time Online ESL Teacher
Air Class · 2025 — PresentDelivered engaging online lessons to a diverse range of learners while managing virtual communication workflows. Accurately tracked student attendance, progress, and associated lesson documentation, showcasing adaptability and organizational skills in a remote setting.Store Owner
Riclyn-J Store · 2013 — 2023Oversaw daily business operations, including inventory management, documentation, and financial record keeping. Provided customer support and managed transactions while maintaining organized administrative processes and customer communication.Chairman & President
West Valley Career Technical Institute, Inc. · 2017 — 2020Supervised administrative operations and scheduling coordination while facilitating staff communication workflows. Maintained orderly documentation and records to support institutional activities and assisted in leadership coordination and workflow management.Faculty Member / Instructor (SPED Department)
TNJCA Academy · 2010 — 2013Provided structured instruction and maintained organized student records and documentation. Monitored student progress and attendance while managing communication workflows effectively.Faculty Member
Dee Hwa Liong Academy · 2013 — 2013Supported instructional and administrative coordination tasks within the academic setting.Management Staff
Balangigi Enterprises · 2008 — 2008Provided administrative support and operational coordination, focusing on documentation workflows.Church Worker (Volunteer)
Christ to All Nation · 2006 — 2008Supported community coordination efforts and facilitated communication for volunteer-related administrative activities.Faculty Member & Graphic Designer
I-Link IT Solutions & Consultancy · 2005 — 2006Contributed to instruction and assisted with graphic design projects alongside administrative coordination tasks.
Skills & Expertise
Education
- Diploma in Leadership TrainingChristian Word Center · — — 2007
- Diploma in Information TechnologySTI College – Rosario, Cavite · — — 2004
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