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Jennifer I. — Senior Administrative Operations Coordinator from United States

Jennifer I.

Senior Administrative Operations Coordinator

United States 6+ years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Jennifer Z. is a bilingual (English/Spanish) administrative professional with over eight years of experience supporting operations within the truck leasing industry at Penske Truck Leasing. With a background encompassing roles such as Maintenance Supervisor, Service Administrator, Parts Administrator, and Customer Service Representative, Jennifer Z. has managed daily operations coordination, scheduling, and vendor relations. She has a proven ability to handle inventory management, process improvement, and high-volume customer support using platforms like CRM systems, Microsoft Office, and Google Workspace. Jennifer Z. specializes in workflow analysis, billing, and compliance documentation, consistently delivering remote support and efficient team coordination for maintenance services. She holds a B.A. in Bilingual Education from Sacred Heart University and completed Automotive Technology II at Universal Technical Institute.

Experience

  • Maintenance Supervisor

    Penske Truck Leasing · 2022 — 2024
    Coordinated daily operations, managed scheduling and workflow for maintenance teams. Supervised staff performance while enhancing task prioritization across operations. Resolved customer issues to ensure satisfaction and timely service delivery. Oversaw inventory management, billing processes, and vendor coordination.
  • Service Administrator

    Penske Truck Leasing · 2020 — 2022
    Handled billing, provided payroll support, and managed reporting alongside compliance documentation. Enhanced workflow efficiency by analyzing reports and adjusting processes. Maintained personnel records and onboarding documentation.
  • Parts Administrator

    Penske Truck Leasing · 2018 — 2020
    Managed inventory and purchasing while communicating with vendors. Processed invoices and handled accounts payable transactions. Scheduled maintenance and coordinated customer service requests.
  • Customer Service Representative

    Penske Truck Leasing · 2017 — 2018
    Provided customer support through phone interactions and service coordination. Maintained records, generated reports, and organized operational data.

Skills & Expertise

Education

  • B.A. Bilingual Education
    Sacred Heart University
  • Automotive Technology II
    Universal Technical Institute