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Jennifer G. — Accounts Receivable Analyst from Philippines

Jennifer G.

Accounts Receivable Analyst

Philippines 6+ years 800 - 1500 USD per month
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Jennifer G., based in Iloilo City, Philippines, is a seasoned Medical Virtual Assistant and Accounts Receivable Specialist with over nine years of experience in the healthcare sector. She excels in healthcare support, accounts receivable management, and is proficient in medical billing and administrative tasks. Her career highlights include her current role as an Accounts Receivable Analyst I at MedRisk, where she adeptly manages healthcare accounts receivable and leads billing follow-up initiatives. Jennifer's previous roles at Techlog Center Philippines and Hinduja Global Solutions honed her customer service and technical troubleshooting skills, enhancing her ability to resolve inquiries efficiently. She holds a Bachelor of Science in Business Administration from Cainta Catholic College. Key competencies include patient communication, payment processing, and maintaining records, vital for seamless healthcare operations. Her technical proficiencies extend to Microsoft Office, Google Workspace, and specialized billing and collections systems.

Experience

  • Accounts Receivable Analyst I

    MedRisk · 2023 — Present
    Managed accounts receivable in healthcare and conducted payment follow-up. Reviewed account balances, investigated outstanding claims, and interacted with insurance companies to resolve claims and payments. Ensured accurate maintenance of patient and billing records while resolving billing discrepancies.
  • Technical Support Expert

    Techlog Center Philippines · 2021 — 2023
    Provided technical support to customers, addressing troubleshooting issues and facilitating resolution. Maintained accurate records and documentation related to customer interactions.
  • Customer Care Professional

    Hinduja Global Solutions · 2020 — 2021
    Managed inbound customer inquiries through both phone and email channels, addressing billing questions and payment-related concerns.
  • Collections Specialist

    iQor · 2019 — 2020
    Conducted collection efforts for delinquent accounts, negotiating payment arrangements and processing payments as necessary.
  • Inbound Sales Representative

    Sitel · 2016 — 2017
    Addressed customer inquiries regarding products and provided assistance with account-related issues.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration
    Cainta Catholic College · 2013 — 2019