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Jennifer D. — Junior Customer Service Representative from Philippines

Jennifer D.

Junior Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jennifer D. is an accomplished professional with a solid background in Guest Service & Hospitality Excellence and Food & Beverage Service. She honed her customer service skills across various sectors, beginning her career in the fast-paced food and beverage industry as a waitress at Food Park and Pork Barrel in Quezon City. Jennifer further developed her expertise in cash handling and billing accuracy during her tenure as a cashier and front desk support at Xtreme Gym World, enhancing her ability to provide comprehensive customer and administrative support. Her experience as a Sales Assistant at Zara Trinoma solidified her capability in processing transactions and assisting with product inquiries. Jennifer's proficiency extends to her role at Automation and Security Inc., where she employed her communication skills to maintain strong customer relationships. She is a Bachelor of Science in Information Technology graduate from Colegio De Sta. Teresa De Avila, underscoring her commitment to melding service excellence with technical proficiency.

Experience

  • Sales Assistant / Cashier

    Zara Trinoma Quezon City · 2026 — 2026
    Processed transactions with precision while adhering to cash handling protocols. Provided customers with assistance in product inquiries, contributing to a positive shopping experience.
  • Customer Service / Tele-Collector

    Ama and Saruca Law Office (EastWest Bank Account) · 2024 — 2024
    Managed a high volume of customer calls, ensuring professionalism and courteous communication. Updated customer records accurately and handled sensitive discussions while maintaining service standards.
  • Sales & Customer Service Representative

    Automation and Security Inc. · 2022 — 2023
    Engaged with clients through professional interactions. Clearly articulated product and service information to customers and prospects while preparing quotations and collaborating with internal teams.
  • Cashier / Front Desk Support

    Xtreme Gym World · 2018 — 2019
    Managed front desk operations, addressing member inquiries, and providing basic assistance. Processed payments accurately and reconciled transactions at the end of the day.
  • Waitress / Service Crew

    Pork Barrel · 2018 — 2018
    Welcomed guests and delivered attentive food and beverage service. Accurately took orders and ensured cleanliness in dining areas, addressing guest concerns with professionalism.
  • Waitress / Service Crew

    Food Park · 2016 — 2017
    Provided efficient service within a fast-paced food park setting. Worked closely with kitchen staff to ensure timely order fulfillment while adhering to hygiene and safety standards.

Skills & Expertise

Education

  • Bachelor Of Science In Information Technology
    Colegio De Sta. Teresa De Avila · — — 2025

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