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Jennivie D. — Mid-Level Customer Service Representative from Philippines

Jennivie D.

Mid-Level Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jennivie O. is an experienced professional based in Santa Rosa, Laguna, with a Bachelor of Science in Business Administration majoring in Marketing Management from Trimex Colleges. She has built nearly a decade of expertise across the tollway, real estate, and retail industries. As a Toll Teller at Manila Toll Expressway System Inc. (SLEX), Jennivie processed toll transactions with accuracy, provided assistance in RFID lane operations, and delivered courteous customer service during high-traffic periods. Her background at Be Connected Management Services as a Cashier and Beauty Consultant further strengthened her skills in cash handling and reconciliation, POS system and transaction processing, and delivering product knowledge to customers. In the real estate sector, she supported brokers and managed office administration. Jennivie is proficient in English and Tagalog and utilizes basic computer skills (MS Word, Excel, Outlook) in her daily responsibilities.

Experience

  • Toll Teller

    Manila Toll Expressway System Inc., SLEX · 2018 — 2025
    Processed toll transactions with accuracy, ensuring correct fees and change for motorists. Assisted users of RFID lanes for seamless passage and accurate system readings while delivering professional customer service and addressing concerns efficiently, especially during peak times.
  • Broker's Assistant / Office Staff

    null · 2016 — 2017
    Assisted brokers by preparing documents, contracts, and client records. Managed schedules, coordinated administrative tasks, and conducted correspondence via phone and email in a professional manner.
  • Cashier / Beauty Consultant

    Be Connected Management Services · 2014 — 2016
    Handled customer transactions accurately through cash, card, or digital payments. Provided personalized beauty advice and demonstrated product application in line with customer needs while promoting new products and encouraging upselling.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration major in Marketing Management
    Trimex Colleges · 2016 — 2022

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