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Jenny P. — Mid-Level Customer Service Representative from Philippines

Jenny P.

Mid-Level Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jenny Pearl M. is an accomplished professional with a distinguished background in the hospitality and food service industry, holding a BS in Hospitality Management. With extensive experience at notable establishments such as Max's Restaurant and Manong Barbs Food Corporation, she has excelled in roles from Customer Service Assistant to Front Leader in Imus. She possesses a proven track record in the dynamic environments of dining and kitchen departments, backed by a National Certificate 2 in Housekeeping and Food and Beverages. Jenny's professional journey is marked by her excellent communication skills, ability to work under pressure, and time management capabilities, earning her the Employee of the Month award in November 2023. With a commitment to service excellence, she continues to lead with authority in her current position, ensuring customer satisfaction and operational efficiency. Jenny's dedication to her craft is further highlighted by her receipt of the "Best on The Job Trainee" award during her intensive training programs.

Experience

  • Customer Service Representative, OIC

    Manong Barbs Corporate Task Inc. · 2024 — 2025
    Oversaw customer service operations, ensuring effective resolution of issues and maintaining high service standards.
  • Front Leader

    Manong Barbs Food Corporation, Imus Branch · 2025 — Present
    Directed front-of-house activities and coordinated team efforts to enhance customer satisfaction.
  • Cashier

    Max’s Restaurant La Union · 2023 — 2024
    Managed customer transactions, handled cash and credit card payments, and maintained an organized register.
  • Barista

    Max’s Restaurant La Union · 2022 — 2023
    Prepared and served various beverages while maintaining cleanliness in food preparation areas.
  • Customer Service Assistant

    Max’s Restaurant La Union · 2022 — 2022
    Provided customer service support, assisting patrons with their inquiries and ensuring a positive dining experience.

Skills & Expertise

Education

  • BS IN HOSPITALITY MANAGEMENT
    SAN NICOLAS ACADEMY HIGHSCHOOL · 2018 — 2022
  • High School
    SEA AND SKY COLLEGE INC. · 2011 — 2018
  • Elementary School
    BULBULALA ELEMENTARY SCHOOL · 2005 — 2011

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