Jenny M.

Dedicated Customer Support and Technical Support Specialist with nearly 5 years of experience assisting customers in fast-paced environments. Currently working as a consultant with GE HealthCare, supporting healthcare professionals by handling phone, email, and chat support, creating service tickets, coordinating concerns, and ensuring timely assistance for medical equipment-related issues.

Experienced in customer service, technical support, administrative support, ticket management, live chat support, data entry, appointment coordination, and remote communication. Skilled in handling multiple tasks while maintaining professionalism, accuracy, and strong attention to detail.

I am comfortable working independently in remote environments and adapting quickly to new systems and workflows. I have experience providing support through inbound and outbound communication while maintaining excellent customer satisfaction.

I am currently seeking long-term remote opportunities in:

• Customer Support

• Technical Support

• Virtual Assistance

• Healthcare Support

• Administrative Support

• Client Support Roles

I am reliable, organized, eager to learn, and committed to delivering high-quality work and excellent customer experiences.