Jenny L.
Senior Hospitality Operations Supervisor
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About
Jenny Lou F. is an experienced professional in the hospitality and food service industries, with over eight years of expertise in restaurant operations, shift management, and customer service excellence. As a Swing Manager at McDonald’s Al Maousherji Catering from 2021 to 2025, she supervised daily store operations, managed staff during shifts, and oversaw inventory control and cash management. Her role included staff scheduling, training, and coaching crew members to enhance team performance in fast-paced settings. Previously, Jenny Lou F. ensured optimal product displays and stock rotation as a Merchandiser at Liberty Bake Shop, actively supporting sales through effective product presentation. At Savemore Acacia, she worked as a Cashier, handling customer transactions and maintaining store standards. She studied Hotel and Restaurant Management at Taguig City University.
Experience
Swing Manager
McDonald’s Al Maousherji Catering · 2021 — 2025Oversaw daily restaurant operations, supervised staff during shifts, and ensured adherence to safety, quality, and service standards. Managed cash handling, inventory control, and created staff schedules. Provided training and coaching to crew members to enhance performance and support teamwork initiatives.Merchandiser
Liberty Bake Shop · 2016 — 2019Maintained and organized product displays while following proper stock rotation practices. Monitored inventory levels and arranged for timely replenishment. Supported achievement of sales targets by presenting products effectively.Cashier
Savemore Acacia · 2015 — 2016Processed transactions for customers with accuracy and efficiency. Provided customer service by addressing basic concerns and maintained both cash handling standards and store cleanliness.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant Management (Undergraduate – 3rd Year)Taguig City University
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