Jepthah J.

Jepthah James C. is a versatile professional with a Bachelor’s degree in Management Accounting and over six years of experience spanning technical support, financial software troubleshooting, and international customer service. As a Technical Support Representative at SYKES Asia Inc. in the telecommunications sector, he resolved complex technical and billing issues for CenturyLink customers, ensuring operational accuracy and timely service. In his role as Advisor I at Concentrix for the Intuit QuickBooks account, Jepthah provided both voice and non-voice support, navigating intricate QuickBooks Desktop/Online issues and managing payroll forms, inventory, and pricing updates with a precise application of accounting principles. His background also includes ESL instruction at Cebu English Learning Center, emphasizing professional communication and language coaching. Noted for his expertise in technical troubleshooting, ticketing platforms, and bookkeeping, he excels in analytical tasks across the financial software and telecommunications industries.